1. Does TLMF only do business in Florida?
TLMF started more than 4 years ago in Florida and has grown to include
customers from coast to coast and border to border. In fact, we help
customers with doing business in Mexico and Canada.
2. What kind of savings can we expect from TLMF?
In 2005 our customers saved from 8 to 25% on their domestic shipping
services. It is important to know that each company's situation
is unique. TLMF will perform a free transportation analysis. The
process includes a thorough analysis of current shipping needs,
patterns and costs. We will furnish a projection of savings expected
to receive for the year.
3. How do we know if the services offered will meet our needs for
We offer a 90 day free trial period where the customer can use
their present carriers and compare what we can offer with our best
three carriers for price, transit time service. As well we will
include calling the carrier for the pick up, routing, expediting,
tracing, pre-audit of freight bills, and assistance with claims
handling. THE CUSTOMER GETS TO USE THE BEST PRICED CARRIER WITH
THE BEST TRANSIT TIME SERVICE.
4. Is my motor carrier service affected?
Absolutely. Transit time service levels will be improved. We will
guide you to use the carrier with the best service between origin
and destination from over 200 carriers. Ultimately, the decision
is made by the shipper (debtor of the service) which company is
to be used. Our role is to give you the best carrier available.
Each carrier has different service levels. As well, carriers continuously
change service destinations (served direct versus interline) without
updating the customer. This practice can result in service delays,
claims issues, and higher prices.
5. Will we be able to continue to use our present carrier?
The customer is always the final decision maker. You are in full
control. We offer recommendations based upon service, pricing, accurate
invoicing, claims, claims resolution,
and financial strength in the industry.
6. What does it cost? Are there any hidden fees?
Our fees are based on your savings. The transportation analysis
is completely FREE and there are no upfront costs following it.
This means the customized program we develop for your company is
completed at no additional charge.
7. Is the company a Carriers Agent or a Shipper's Agent?
We are a shipper's agent. We make sure that you select the
best company with the best service and lowest price. A Carrier Agent
has as its first responsibility to fill its own trucks.
8. How can I expect to get the best customer service available?
We assign each customer to a personal representative who gets
to know your company and all of your needs to insure you receive polite and courteous service
with accurate information. Each of our representatives has a minimum of 3 years
experience helping customers and insuring the job gets done.
9. Who negotiates my pricing with the carriers?
We will negotiate, with your permission, with all carriers (# 200)
unless you request us to exclude a company. We will go to the carriers and negotiate the
best price available while leveraging over $150 million in business. Our tariffs are mostly
based on priced lists dated from 1999 to 2004. Our prices are guaranteed for one year.
10. Can you save us money on the Fuel Surcharge?
Yes, we have negotiated with our carriers on the FSC and are saving
customers 50% on
11. Can you help me with inbound shipping, drop shipping and 3rd
We find this is our greatest opportunity
to save money, improve services and give the customer more control
of their business. Often times, shippers do not negotiate the best
price available for their customers, as well they often times do not
select the best mode of transportation. In some cases shippers pass
on a higher price to consignees to offset their warehouse costs. Unbundling
transportation costs from the purchase of goods is best practice in
not only getting the lowest price for the goods but the lowest shipping
and Logistics Management of Florida, Inc.
Michael J. Marshall, President
Ph: 321-303-3717 - Fax: 407-682-3207
106 Sweetwater Blvd. Longwood, FL 32779